How can I be a member?
Visit sellerkey.com and click "User login" ,you will find the page for new user join and also member login.
How Can I Pay For A Sellerkey Order?
We use Paypal or Western Union to recieve the payment.
1.Paypal
---If you have paypal account,you can pay your order by your paypal account.
---If you don't have paypal account,it's no matter.You can also pay via paypal with you credit card or bank debit card.
---Payment can be submitted in any currency, although we advise matching the currency used in the online order process for ease of calculation.
2.Western Union
Can I make an order in other ways?
We prefer customer make order in our online shop
But if you want to order in other ways or have questions about making an order,please contact us .We will try our best to help you.
What is Paypal?
Paypal offers a secure method to send money from your credit card, bank account, or stored online credit, without telling online shops your credit card numbers.
Sellerkey staff will never ask you for your credit card number or Paypal login details. Please do not give this information to anyone and do not click on links inside emails purporting to be from Paypal.
Do you have guarantee or warranty for the products?
YES.ALL PRODUCTS ON SELLERKEY.COM HAVE ONE YEAR WANRRANTY.AND WE GUARANTEE BELOW FOR RETURN,REPLACE AND REPAIR.
CUSTOMERS MUST CONTACT OUR SALESMAN BEFORE RETURN ANY PRODUCTS BACK.
We will try our best to make sure the products shipped to our customers are in good quality.
1.RETURN AND FULL REFUND
---PRODUCTS WITH QUALITY PROBLEM IN 7 DAYS(FROM THE DATE THAT THE PACKAGE RECIEVED) CAN BE RETURNED AND REFUNDED.
---CUSOMER SEND THE PRODUCTS BACK TO US.WHEN WE RECIEVE THE PRODUCTS,WE WILL GIVE A FULL REFUND.
2.REPLACE
---PRODUCTS WITH QUALITY PROBLEM IN 30 DAYS (FROM THE DATE THAT THE PACKAGE RECIEVED) CAN BE REPLACED.
---CUSOMER SEND THE PRODUCTS BACK TO US.WHEN WE RECIEVE THE PRODUCTS,WE WILL REPLACE A NEW PRODUCT AND SEND BACK TO THE CUSTOMER.
---WE WILL PAY SHIPPING FEE FOR THE REPLACED PRODUCTS WE SHIP TO CUSTOMER.
3.REPAIR
---PRODUCTS WITH QUALITY PROBLEM IN 1 YEAR (FROM THE DATE THAT THE PACKAGE RECIEVED) CAN BE REPAIRED.
---CUSOMER SEND THE PRODUCTS BACK TO US.WHEN WE RECIEVE THE PRODUCTS,WE WILL REPAIR AND SEND BACK TO THE CUSTOMER.
---WE WILL PAY SHIPPING FEE FOR THE REPAIRED PRODUCTS WE SHIP TO CUSTOMER.
4.RETURN AND PARTIALY REFUND
---BECAUSE THE INTERNATIONAL SHIPPING FEE IS VERY HIGH AND MOST OF OUR PICTURES ON SELLERKEY.COM ARE TAKEN BY OURSELF WITH REAL PRODUCTS.SO WE DO NOT GIVE FULL REFUND FOR RETURN WITHOUT QUALITY PROBLEM,LIKE "NOT LIKE PICTURE""NOT AS IMAGINING" OR JUST "NOT SATISFIED" .
---WE WILL REDUCE THE SHIPPING FEE FROM THE AMOUNT.THAT MEANS A PARTIALY REFUND.
---FOR LARGE AMOUNT RETURN WHICH HIGHER THAN USD500,WE MAY REDUCE 15% FROM THE AMOUNT.(PLEASE CONTACT OUR SALESMAN)
Can you ship to my country?How long?
With Fedex,DHL,UPS......,Sellerkey can ship products to most of the countries in the world.And only need 3 to 7 days from Sellerkey to your hand.
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